How 9-1-1 Works
Mapping and GIS
Current Bids / RFP
|DO NOT use the relay service in an emergency! Call 9-1-1 and we will
communicate directly with you using TDD/TTY.
Shelby 9-1-1 provides equal access to citizens using TTY devices for communications. TTY is a text message system that is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY users. Each end of a TTY call must have a TTY device.
It does help the 9-1-1 center if TTY users will press the space bar several times when the phone is answered. If we do not detect Baudot tones and there is no voice response on a call, we will send a TTY message.
Shelby County 9-1-1, 1004 County
Services Dr, Pelham, Alabama 35124 (205)439-6911